Privacy Policy

1. Introduction

At XmartVision AI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligent virtual assistant services.

2. Information We Collect

2.1 Information You Provide to Us

• Contact information (name, email, phone number)
• Company information (name, industry, location)
• Messages and inquiries sent through forms
• Communication preferences
• Technical support information

2.2 Information Collected Automatically

• IP addresses and approximate geographic location
• Browser and device information
• Pages visited and browsing time
• Cookies and similar technologies
• Interactions with our virtual assistants

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Respond to your inquiries and requests
• Personalize your experience with our products
• Send important service-related communications
• Conduct analysis and performance improvements
• Comply with legal obligations
• Prevent fraud and ensure security

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third parties that assist us in operating our services
• Legal Compliance: When required by law or competent authorities
• Rights Protection: To protect our rights, property, or safety
• Business Transfers: In the event of mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, access controls, and regular security audits.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request the deletion of your personal information
• Portability: Receive your data in a structured format
• Objection: Object to the processing of your information
• Restriction: Restrict the processing of your information

8. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Enhance the functionality of our website
• Analyze site usage and performance
• Personalize content and advertisements
• Remember your preferences

You can manage your cookie preferences through your browser settings.

9. International Transfers

Your information may be transferred and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information receives an adequate level of protection.

10. Minors

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "last updated" date.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us: